IT Service Desk

Using state of the art IT-infrastructure the IT service group provides access to data management and communication services for all employees of the Max-Planck-Institute for Heart and Lung Research.

Access authorizations
After registration with IT you will receive a user account. A user account will enable you to access all internal IT resources, internet, printers, and both file and e-mail services.
Upon termination of your account (e.g. leaving the institute), your account will persist for additional 2 months before it will be permanently deactivated. However if necessary, prolongation of your account can be obtained with a formless application. Keep in mind that obtaining access to our IT infrastructure and services involves complying with the IT user rules.

 

Guest network
The guest network provides internet access for visitors as well as access to IT resources for personal devices of the employees from the institute. Print services are also available within the guest network. We also support Eduroam. Obtaining access to the guest network requires complying with the guest network user rules.

 

Outlook web access and email
We operate a Microsoft Exchange Server for email communication of our institute members. It allows easy access via Outlook or web access. Therefore, emails, calendars and tasks can be accessed independent of location.

 

Education
The Max-Planck-Institute for Heart and Lung Research trains highly motivated people on information technology with a focus on systems integration. We support our trainees by additional add-on qualifications. Internship positions are currently available.If you are interested, please feel free to contact Dr. Mario Looso.